Frequently Asked Questions

What is a content management system (CMS)?
How do I create a professional-looking website for my business?
How do I sell my products online?
My computer skills are limited. Can I still build and maintain my own website? What skills do I need?
What is a custom theme? What is a template?
How do I obtain a domain name? What about email?
After my new site goes live, how do I promote it?
What if I have questions about editing my site after I sign up?
How do I get started?
What if I want to implement an existing design or I am having a web design created already?
Can I get a tour of engage CMS?
Do you offer reports on my current website?

What is a content management system (CMS)?

A content management system gives you control over your own website content. In short, a CMS is software that allows users to add, delete, and edit content on a site without requiring programming or other technical skills.  The engage CMS provides a user-friendly interface that allows you to upload and resize images, edit text, and upload files.  You can then publish your revisions to the web in an instant.

How do I create a professional-looking website for my business?

We'll work with you to design a vibrant, aesthetically-pleasing design that accurately reflects your business.  More importantly, your site must be functional and perform well in search engines. We start the process by consulting with you to gather your requirements and design ideas.  One of our talented web designers will then create an initial design mock-up for you.  The process continues until the design meets your expectations.  Many of our clients also ask our to create a custom home page for them so that they achieve the desired first impression for site visitors.

How do I sell my products online?

More and more, web-savvy shoppers expect to be able to make purchases online. We offer several third-party ecommerce solutions to meet our clients' needs.  Whether you are selling handcrafts in small quantity or manufactured goods by the truckload, we'll work with you to implement the solution that best fits your needs.

My computer skills are limited. Can I still build and maintain my own website? What skills do I need?

If you can use a word processing program to edit a document, you already have the skills you need to build and maintain your own website.  Many of our clients prefer to have our design team create the initial page layout for them and then maintain the content themselves thereafter.  Others prefer to take the reins entirely. Whether you'd like to build your own site or turn it over to our team, we're happy to help either way.

What is a custom theme? What is a template?

A custom theme is the look and feel for your site. Think of it as a jacket your site wears. It incorporates custom artwork, the color scheme, and other design elements.  The custom theme carries through the entire site. A template dictates the layout of the content area.  Your Engage account includes multiple standard templates to help you lay out text and images easily and painlessly.  The template may vary by page.  For example, you may choose a two-column template for one page and a three-column template for another.  No matter which template you choose, your site visitors will be impressed by how professional and aesthetically pleasing your site is.

How do I obtain a domain name? What about email?

We will work with you to register a domain name that reflects your business name and/or relevant keywords.  If you already own a domain name, we'll walk you through the go-live process to ensure that your site launch proceeds smoothly.  If you'd like us to host email, we're happy to do that as well.  Each Engage account comes with five free email accounts.  Additional accounts can be purchased in packs of five.

After my new site goes live, how do I promote it?

We understand the importance of having a website that's not just aesthetically pleasing, but that also performs well in search engines. When your website is built, we install Google Analytics for you. This allows you to measure how your website is working for you.  We'll help you reach your goals and your audience.  We offer many Internet marketing-specific services. Contact an Internet Marketing Specialist today!

What if I have questions about editing my site after I sign up?

We're here to help!  You can reach us during normal business hours (M-F 8-5pm CST) at 866.696.7483.  Or, send an email to support@engagewebsites.com and a service ticket will be created automatically.  You'll always get a prompt response from our team.

How do I get started?

We want to help your business succeed. Contact us to get a quote and get the ball rolling!

What if I want to implement an existing design or I am having a web design created already?

We have designers on staff that can work your current design into your new account. All you have to do is provide us the proper files in the correct format.

Can I get a tour of engage CMS?

Yes! Let our real people show you this exclusive website tool. We will show you the ins and outs of engage CMS and how it can make updating your website a breeze. Simply, contact us. Note, there is no charge for us showing you how engage CMS works.

Do you offer reports on my current website?

Yes! We offer free website evaluations. We look forward to showing you how your current site is working with the search engines and provide design insight. After our evaluation, we will give you a detailed written report. Submit your website today to receive your complimentary evaluation.

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